Kixy provides both physical and virtual cards to give you flexibility in how you manage your money. Through the Kixy app, you have complete control over all your cards in one convenient location. This guide will walk you through viewing your cards, understanding management options, and ordering new cards.
Accessing your Cards
Finding your cards in the Kixy app is straightforward. To view all your cards in the Kixy app:
Open your Kixy app
Tap on Wallets
Select the cards symbol in the top right corner
Card Management Features
Once you're in the card management screen, you have access to several important features:
View Card Details
Access comprehensive information about all your cards by tapping on the Show Details button. You can view both your physical and your virtual card card details, which includes your card numbers, expiry dates and other essential information.
Card Controls
Take control of your cards with option to:
Freeze your card temporarily for added security by tapping on the Freeze Card button
Unfreeze your card when you're ready to use it again
Access additional card management features by tapping on Manage Card
Review your recent transactions
You can learn more about managing your card limits and card PINs in this article here: Card Limits and PINs
Ordering a New Card
New to Kixy? Getting your first card is straightforward:
Tap Add Card in the top right corner of the card screen
Select your preferred card type: Physical Card or Virtual Card
Tap Continue
For physical cards: Verify your delivery address and make sure there is enough funds to cover the delivery fee
Follow the remaining on-screen instructions
After ordering a physical card, you'll see an estimated delivery date in the app, so you'll know when to expect your card to arrive.
Not received your card, or want to report it lost or stolen? You can read more in this article here: Lost, Stolen and Damaged Cards
Using your New Card
When you receive your new card, you will need to activate it first before you can use it.
Activating on the app
Your first activation enables online purchases and Chip & PIN transactions at point-of-sale terminals. Here's how to activate your card:
Open your Kixy app and go to the cards section
You'll see your card displayed in an inactive state, along with an expected delivery date
Once your card arrives, tap the Activate Card button
Follow the on-screen steps
After entering the prompted details, you'll receive a confirmation message that your card activation is in progress
Activating contactless
You will need to make a Chip & PIN transaction first before you are able to make contactless transactions
You can view your PIN on the card screen within the Manage Card menu
💳 Digital wallets like Apple Pay, Google Pay and Samsung Wallets are currently still in development. Although you can't use your Kixy card with these digital wallets yet, we will release this feature in the near future!