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Fees & Limits Overview

We believe in transparency and simplicity. Below is a complete guide to all potential fees you may encounter while using our services

Shane avatar
Written by Shane
Updated over 2 weeks ago

Sending Money

Kixy-to-Kixy Payments

Fee: Free

Details: Enjoy free instant transfers between Kixy users in any currency, anywhere in the world

International Transfers

Currency & Region

Fee

Delivery Time

EUR - Euro

€1

1 Business Day

USD - US Dollar

£6-8

1-5 Business Days

CAD – Canadian Dollar

£6-8

1-5 Business Days

CHF – Swiss Franc

£6-8

1-5 Business Days

CZK – Czech Koruna

£6-8

1-5 Business Days

DKK – Danish Krone

£6-8

1-5 Business Days

HUF – Hungarian Forint

£6-8

1-5 Business Days

NOK – Norwegian Krone

£6-8

1-5 Business Days

PLN – Polish Zloty

£6-8

1-5 Business Days

RON – Romanian Leu

£6-8

1-5 Business Days

SEK – Swedish Krona

£6-8

1-5 Business Days

  • The fee is based on the destination bank, country, currency and current market rates

  • The fee will be withdrawn directly from your account. For instance, if a you make a SWIFT transfer from your USD account, an amount equivalent to 6–8 GBP will be deducted from their balance.

  • We process payments using SEPA or SWIFT, depending on the your account currency.

  • For EUR (Euro) accounts, we use SEPA (Single Euro Payments Area), which enables fast, low-cost euro transfers across Europe, typically completing within 1 business day.

  • For all other currencies, we use SWIFT (Society for Worldwide Interbank Financial Telecommunication), a global payment network. SWIFT payments usually take 1-5 business days to send or receive, depending on the destination and intermediary banks involved.

🧠 You will always see the exact fee and exchange rate before confirming your transfer


Receiving Money

From UK Senders

  • Fee: Free

  • Details: Free for all incoming transfers

From International Senders

  • Fee: Free

  • Details: No charge to receive, but sending party may incur fees on their side


Scheduled Payments

We offer the ability to set up scheduled payments, including direct debits and subscriptions to Channels.

If a scheduled payment fails because of insufficient funds, there’s no fee, but the payment will be automatically canceled. In that case, you will need to set up the payment again.


Converting Money

When sending money in a different currency, Kixy applies a small fee on top of the base exchange rate. Here’s how it works:

Conversion Type

Fee

All Currency Conversions

Confirmed before you complete any conversion

How We Calculate The Rate

We use the mid-market exchange rate provided by XE.com, a globally trusted currency authority. This is the rate you’ll often see on financial news sites or Google.

You’ll always see:

  • The real-time conversion rate

  • The exact amount you’ll receive

  • The applied fee before you complete any transaction

🧠 We believe in full transparency - no hidden markups or surprise fees.
What you see is exactly what you pay


Card Fees

Kixy Debit Card

Card Service

Fee

First Kixy Debit Card

£4.99 (Delivery fee)

Replacement Kixy Card

£4.99 (Delivery fee)

  • Kixy typically charges a delivery fee for issuing physical debit cards. However, under certain circumstances, this fee may be waived. For example, we may choose to waive the delivery fee as part of a promotional offer, during account upgrades, or to resolve a service-related issue.

  • These waivers are granted at Kixy’s discretion and are assessed on a case-by-case basis.

Using Your Card

Type of Use

Fee

UK Payments

Free

International Payments

Free

UK ATM Withdrawals

Free - Some ATMs may apply their own fees

International ATM Withdrawals

Free - Some ATMs may apply their own fees

  • While Kixy does not charge a fee for ATM withdrawals, please note that some ATMs in the UK or abroad may apply their own usage fees. These fees are set by the ATM provider and are outside of Kixy’s control.

  • When using the card abroad, it’s also possible that foreign transaction fees may be charged by ATM operators or merchants, depending on the local provider.

Card ATM Withdrawal Limits

Type of Limit

Amount

Individual ATM Withdrawal Limit

£250

Daily ATM Withdrawal Limit

£1,000

Daily ATM Transaction Limit

10 per day

Weekly ATM Withdrawal Limit

£7,000

Weekly ATM Transaction Limit

24 per 7 days

Monthly ATM Withdrawal Limit

£16,000

Monthly ATM Transaction Limit

120 per 30 days

Card Spend Limits

Type of Limit

Amount

Individual Spend Limit

£4,000

Daily Spend Limit

£4,000

Daily Transaction Limit

10 per day

Weekly Spend Limit

£28,000

Weekly Transaction Limit

70 per 7 days

Monthly Spend Limit

£250,000

Monthly Transaction Limit

120 per 30 days


Account Fees

Service

Fee

Monthly Account Fee

Free

Account Setup

Free

Account Closure

Free

Inactivity Fee

Free

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