How Long Does Kixy Retain My Data?

Kixy is legally required to retain your data for 5 years after your account is closed. After this period, your data will be permanently deleted

During This 5-Year Period, You Can:

• Reactivate Your Account: If you wish to return to Kixy, reactivation may be possible within this time frame

• Request Your Sata: Contact us to request a copy of your stored data

🧠 To make these requests, email us at dpo@kixy.com or refer to our detailed DSAR Guide for more information

Accessing Past Statements or Other Data

If you need to access previous account statements or other information, email us at support@kixy.com. We’ll assist you with retrieving the necessary data or answering any related questions.

About the Data Associated with Your Kixy Account

• Data Visibility: Once your account is closed, your personal information is no longer visible to other users

• Feature Impacts: Specific features or services linked to your account are disabled

For a detailed breakdown of how account closure affects your information and features, please see the table below or reach out to our Customer Support team via support@kixy.com