All Collections
Setting up 2-Factor Authentication.
Setting up 2-Factor Authentication.

Step by step guide on how to set up your 2FA

Kevin avatar
Written by Kevin
Updated over a week ago

(Two)2-Factor Authentication (2FA) is an extra layer of security that helps us make sure, the person trying to log in to your account is actually YOU!
Once you're logged into your account for the first time, you will be asked to set up and activate your (two)2FA.The below image is the (two)2-Factor Authentication page.

QR Code Picture- Figure 1

Download and install the Google Authenticator app on your mobile phone.

Link to download google authenticator app for android
apple buttonLink to download google authenticator app for iOS iPhone

Open the Authenticator app:

google authenticator screenshot Figure 2

To set up your first account, select the first option and scan the QR code provided in your KIXY account with your mobile phone. If you are not able to scan the QR code, select the second option and enter the manual code provided under the QR code. The below image is the button for the Google Play store and Apple Store to download to Kixy App. Your KIXY (two)2FA account will then be added to the Google Authenticator app and you will be able to see a 6 digit code right under your account name. This code changes frequently, so you do not need to memorize it. Enter this code in the empty space provided in Figure 1 and click "Activate" .
Your (two)2FA should now be activated and you should be asked to enter the (two)2FA code every time you want to log in to your account. This way, even if someone knows (or has hacked) you and has your password, they will not be able to log into your account without access to your mobile phone.

2FA 6 digit code input- Figure 3

Did this answer your question?