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Can a Faster Payment be cancelled or reversed?
Can a Faster Payment be cancelled or reversed?

Can I can cancel a faster payment transaction?

Kevin avatar
Written by Kevin
Updated over a week ago

Faster Payments are usually processed within seconds and therefore, cannot be cancelled or reversed once made. The receiving bank only checks that the account number is valid (note, it does not verify that the account name and number match). So, please double check the beneficiary's account information before submitting the payment as there is no guarantee that we will be able to recover your money if it is sent to an incorrect account. We do have a process to try to retrieve your money though. If this is something that has happened to you, and you are a customer of KIXY, please contact us directly and we will try our best to try and recover the funds.

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